Terms and Conditions
The District has implemented a digital notification system to alert residents quickly of a water, sewer, drainage, or other District related event or situation.
What will notifications look like?
Residents registered for this free service will receive text and/or email notification explaining the basics of the situation with a short link to the news post on the District website with more complete details.
When will the notification system be used?
Residents may receive a notification to inform them of situations such as water shutoffs for construction or repair, boil water notices, flood warnings, upcoming major District events such as elections or community events, etc. Message frequency varies.
Who will receive notifications?
Residents will only receive notifications that apply to their neighborhood or zone. For example, a notice about a water outage scheduled for a specific street for repairs will only be sent to those affected in that area. This will limit any unnecessary notifications being sent to those it does not apply to.
How to register?
Residents may register phone numbers and email addresses for free using the form below. There are no limits or requirements, however it is recommended that at least two members per household register to receive alerts. Address information provided below will help determine your neighborhood and notification zone.
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.
Opting Out
Residents may opt out of the service at any time by simply replying “STOP” to any texted notification.
Need help
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@touchstonedistrictservices.com.
Privacy Policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding providers of the Text Message services.
Additional Questions
Residents may use the Contact Us page on the website for assistance or to ask any questions.